**Return and Refund Policy for ecomdigimart.in**
Last updated: [16/01/2024]
Thank you for choosing ecomdigimart.in. Please read this Cancellation and Refund Policy carefully before making any purchases on our website.
**1. REFUND POLICY**
For Digital Products and Services:
- Cancellation/Refund requests for digital products or services will not be accepted once the purchase is made.
- As our website primarily focuses on affiliate marketing and the sale of digital products, we are unable to process cancellations for these items.
For Physical Products:
- Cancellation requests for physical products must be made within 24 hours of placing the order.
- To request a cancellation for a physical product, please contact our customer support team with your order details.
**2. REFUND & RETURN POLICY**
For Digital Products and Services:
- No refunds will be provided for digital products or services due to their intangible and non-returnable nature.
- We recommend reviewing all information related to digital products and services before making a purchase.
For Physical Products:
- Refunds will be considered only in the case of damaged products upon delivery.
- If the physical product is damaged during shipping, you must notify us within 48 hours of receiving the product by contacting our customer support team at our contact page.
- We will initiate an investigation into the damage and, if found valid, a refund or compensation may be provided.
**3. SHIPPING POLICY FOR PHYSICAL PRODUCTS**
In the event that a physical product is damaged during shipping, and the damage is confirmed to be the responsibility of the courier company, the company shall pay compensation up to a maximum of INR 2500.
**4. PROCESS FOR DAMAGE CLAIMS**
If you receive a damaged physical product, please follow these steps:
1. Take clear and detailed photographs of the damaged product, including the packaging.
2. Contact our customer support team at [contact email] within 48 hours of receiving the product, providing your order details and attaching the photographs.
3. Our team will initiate an investigation and work with the courier company to assess the damage.
4. If the damage is confirmed and falls within the scope of our policy, compensation will be arranged, and you will be duly notified.
Please note that any compensation for damaged physical products will be paid by the courier company responsible for the shipping.
**5. CONTACT INFORMATION**
If you have any questions about our Cancellation and Refund Policy, please contact us at our contact page.
By making a purchase on ecomdigimart.in, you acknowledge that you have read, understood, and agreed to our Cancellation and Refund Policy. Thank you for choosing ecomdigimart.in for your digital and physical product needs!
Last updated: [16/01/2024]
Thank you for choosing ecomdigimart.in. Please read this Cancellation and Refund Policy carefully before making any purchases on our website.
**1. REFUND POLICY**
For Digital Products and Services:
- Cancellation/Refund requests for digital products or services will not be accepted once the purchase is made.
- As our website primarily focuses on affiliate marketing and the sale of digital products, we are unable to process cancellations for these items.
For Physical Products:
- Cancellation requests for physical products must be made within 24 hours of placing the order.
- To request a cancellation for a physical product, please contact our customer support team with your order details.
**2. REFUND & RETURN POLICY**
For Digital Products and Services:
- No refunds will be provided for digital products or services due to their intangible and non-returnable nature.
- We recommend reviewing all information related to digital products and services before making a purchase.
For Physical Products:
- Refunds will be considered only in the case of damaged products upon delivery.
- If the physical product is damaged during shipping, you must notify us within 48 hours of receiving the product by contacting our customer support team at our contact page.
- We will initiate an investigation into the damage and, if found valid, a refund or compensation may be provided.
**3. SHIPPING POLICY FOR PHYSICAL PRODUCTS**
In the event that a physical product is damaged during shipping, and the damage is confirmed to be the responsibility of the courier company, the company shall pay compensation up to a maximum of INR 2500.
**4. PROCESS FOR DAMAGE CLAIMS**
If you receive a damaged physical product, please follow these steps:
1. Take clear and detailed photographs of the damaged product, including the packaging.
2. Contact our customer support team at [contact email] within 48 hours of receiving the product, providing your order details and attaching the photographs.
3. Our team will initiate an investigation and work with the courier company to assess the damage.
4. If the damage is confirmed and falls within the scope of our policy, compensation will be arranged, and you will be duly notified.
Please note that any compensation for damaged physical products will be paid by the courier company responsible for the shipping.
**5. CONTACT INFORMATION**
If you have any questions about our Cancellation and Refund Policy, please contact us at our contact page.
By making a purchase on ecomdigimart.in, you acknowledge that you have read, understood, and agreed to our Cancellation and Refund Policy. Thank you for choosing ecomdigimart.in for your digital and physical product needs!